IMPAX 6.5.1 Server Knowledge Base home > Troubleshooting: IMPAX Server
The topics that follow may help in troubleshooting simple problems. Contact your system administrator if these topics do not solve the problem.
Problems logging in
Troubleshooting: After installing an earlier version of Java, Administration Tools will not start
Troubleshooting: Cannot log into the Administration Tools
Troubleshooting: Administration Tools freeze after unconstrained query
Troubleshooting: Using a proxy server with IMPAX slows down Internet Explorer
Errors and exceptions
Troubleshooting: Error code 8618, error accessing cache directory
Troubleshooting: IMPAX rejects duplicate images for studies
Troubleshooting: User received WebServiceNotFoundException error message
Troubleshooting: Permission on cache folder should be restricted
Troubleshooting: Images cannot be retrieved
Troubleshooting: Two or more unrelated studies have been incorrectly associated with each other
Troubleshooting: GSPS creation jobs fail after adding new station
Problems viewing information in managers
Troubleshooting: Jobs do not appear in the job queue
Troubleshooting: Selections are not maintained after leaving manager
Troubleshooting: Cannot access certain features
Troubleshooting: Dates or times missing in the Study Information dialog in the Study Manager
Troubleshooting: ML, LM, and XCCL Comparative Review Modes do not work
Performance issues
Topic number: 8940 Applies to: IMPAX 6.5.1 Server Knowledge Base |