IMPAX 6.5.1 Client Knowledge Base: Extended > Troubleshooting IMPAX Client
The following topics cover common login problems and their solutions.
Troubleshooting: Cannot log in due to invalid user name or password
Troubleshooting: I am locked out after X number of unsuccessful login attempts
Troubleshooting: When launching the IMPAX Client, an application error occurs
Troubleshooting: Logging in gives application cannot continue message
Troubleshooting: License is invalid
Troubleshooting: License is unavailable
Troubleshooting: Client not displaying in preferred language
Troubleshooting: The security certificate has expired or is not installed
Troubleshooting: Certificate for <Application Server name> expires in X days
Troubleshooting: IMPAX Client throwing SSL socket errors
Troubleshooting: IMPAX Client crashes on login and receives a GetProcesses exception
Topic number: 8264 Applies to: IMPAX 6.5.1 Client Knowledge Base |