IMPAX 6.5.1 Client Knowledge Base: Extended > Troubleshooting IMPAX Client

Logging system activity

For each station running the IMPAX Client, you can define the log level. As well, users can send these log files to the Application Server to make it easier to troubleshoot clients on remote stations.

Setting Client log levels

Sending error reports to the Application Server

Log file types

Creating summary files of the client_performance log file

Checking the status of web services using the Service Portal

Troubleshooting: Not all printer log entries are listed in the Application Server log file


Topic number: 9337

Applies to: IMPAX 6.5.1 Client Knowledge Base