IMPAX 6.5.1 Client Knowledge Base: Extended > Troubleshooting IMPAX Client > Troubleshooting: Administering IMPAX

Troubleshooting: Two copies of a station container or container exist

Issue

You notice that two copies of a station container or container now exist in the Configure area - Stations section.

Details

If you have the Configure area open for an extended time, other administrators may have made changes to the station list. Therefore, you could be working on an outdated copy of the station list. When trying to rename or revert station containers or containers that have been moved by another administrator, the renamed or reverted version is added again, and the moved version remains.

Solution

To ensure you are working on an up-to-date copy, refresh the station list.

To refresh the station list

  1. From the Configure drawer menu Configure drawer menu, select Stations.

  2. In the title bar of the navigation pane, right-click and select Refresh.

    The station list is refreshed.

  3. Decide which copy of the station container or container is required, and delete the extra one.


See also


Topic number: 8308

Applies to: IMPAX 6.5.1 Client Knowledge Base