IMPAX 6.5.1 Client Knowledge Base: Extended > Using this Knowledge Base
The Knowledge Base relies on JavaScript for Search, the glossary, and other elements. JavaScript is often enabled by default. If not, follow these procedures to enable it in various browsers.
To enable JavaScript in Internet Explorer
In Internet Explorer, select Tools > Internet Options.
In the Internet Options dialog, switch to the Security tab.
Select Trusted sites.
Click Sites.
In the Trusted sites dialog, if connecting to the Application Server using http:// rather than https://, clear the Require server verification (https:) for all sites in this zone checkbox.
We recommend that https: be used.
In the Add this Web site to the zone field, type or paste the URL of the Knowledge Base (such as https://app_server_name/documents).
Click Add.
Click OK.
Under Security level for this zone, set the level to Low or Medium Low.
Click Apply. Click OK.
To enable JavaScript in Mozilla Firefox
In Mozilla Firefox, select Tools > Options.
In the Options dialog, select Content.
Select the Enable Java and Enable JavaScript checkboxes.
Click OK.
See also
Finding Knowledge Base topics using Search
Troubleshooting: Knowledge Base Search and glossary popups not working
Topic number: 8815 Applies to: IMPAX 6.5.1 Client Knowledge Base |