Troubleshooting: Maximum results exceeded in search or worklists

Issue

When I try to find a study using search, or perform an Advanced Search, I see search results, but the title bar of the Search area has a message stating:

500: MAXIMUM RESULTS EXCEEDED - NARROW SEARCH.

I sometimes see this message in a worklist bar as well.

Details

The PACS Administrator determines the maximum studies to display in the search results or in a worklist. When the maximum is exceeded, the error message appears in the search or worklist bar.

Solution

If the error message appears in a worklist, contact your PACS Administrator so that he or she can edit the worklist to narrow the results.

For searches, check the following items:

• Recheck the search criteria you defined to ensure that the values you entered are correct.

• If you are searching by the any Study Date criteria, select a more specific time frame.

• In Advanced Search, add more search criteria.

• Make the values in the search criteria more specific. In simple Search, if you are using wildcard characters to search, try adding more characters around the wildcard character; for example, *56789 instead of *789.