IMPAX 6.5.1 Client Knowledge Base: Extended > Administering IMPAX > Managing licenses > Administering IMPAX licenses with the Service Portal
You can cancel a license reservation for a user who is logged in and consuming a license. After approximately 30 minutes, the Client must request a license from the Application Server. If the request is denied, the Client is logged off.
To cancel a license reservation for a specific workstation
From the Configure area, access the Service Portal.
From the menu on the left-hand side of the Service Portal's main page, expand Home and License Management, if necessary.
Click Manage Licenses.
All installed licenses are displayed in tabular format. A green dot in the Active column indicates that the license has been activated. License reservations can be made for activated licenses only.
In the Serial Number column of the license which you want to cancel a reservation for, click the link.
The license details are displayed. If the license is in use, a list of active users is displayed in the Active Users table. The users and host machines that have reserved the license are listed in the Reservation Information column.
From the table, identify the user and host machine whose license reservation you want to cancel and click Cancel.
The Client will request a new license after about 30 minutes. As the license has been cancelled, the renew request fails and the Client is logged off.
See also
Activating an installed but inactive license using Service Portal
Topic number: 107262 Applies to: IMPAX 6.5.1 Client Knowledge Base |