Troubleshooting: Conflict error occurred. Your local data is invalid.

Issue

When trying to edit a user, you receive the following error message: Conflict error occurred. Your local data is invalid.

Details

If you have the Configure area open for an extended time, other administrators may have made changes to the role hierarchy. Therefore, you could be working on an outdated copy of the hierarchy. When the message appears, the user you are working on has already been deleted.

Solution

To ensure that you are working on an up-to-date copy, refresh the hierarchy.

To refresh the role hierarchy

1. In the error message dialog, click OK.

   The hierarchy of roles and users is refreshed. (To refresh permissions, log out of IMPAX and then log back in.)