You can uninstall a license using the Service Portal.
 | Note: If you uninstall a license with active users, those Clients must wait for 30 minutes before requesting another license from the Application Server. If the request is not granted, the Client is logged off. |
To uninstall a license using the Service Portal
From the Configure area, access the Service Portal.
From the menu on the left-hand side of the Service Portal's main page, expand Home and License Management, if necessary.
Click Manage Licenses.
All installed licenses are displayed in tabular format. A green dot in the Active column indicates that the license has been activated. A black dot indicates that the license is installed but not activated. You can uninstall any license listed, whether activated or not.
In the Serial Number column of the license you want to uninstall, click the link.
The license details are displayed. If the license is in use, a list of active users is displayed below the license information.
Click Uninstall License.
At the uninstall confirmation prompt, click OK.
The license is uninstalled. If there are any active users of the license, these Clients must request a new license after approximately 30 minutes.