Healthcheck monitors the status of each web service running on the Application Server. When you run Healthcheck, it attempts to connect to each of the web services:
If it succeeds, Healthcheck sets the status to Passed (green)
.If it discovers a warning, Healthcheck sets the status to Warning
(amber).If it fails, Healthcheck sets the status to Failed (red)
.
The comment field indicates where the failure occurred.
 | Note: Healthcheck verifies only installed services. It does not indicate if a service is not installed. |
To run Healthcheck from the Service Portal
Log into the Service Portal.
From the menu on the left-hand side of the Service Portal's main page, expand Home, if necessary.
Click Healthcheck.
All the web services are listed with a status of Passed (green)
, warning (amber), or
Failed (red) .To determine what the problem is for any web services with the status Failed, review the Comments.
To check the status of the web services again, in a web browser, from the View menu, select Refresh or click F5.