The Service Portal is a web-based tool used to support, maintain, and monitor the IMPAX system. If the Service Portal is configured to use secure sockets (SSL), the machine running the browser must have the correct SSL certificate installed.
Use a web browser to log into the Service Portal. The recommended browser is Internet Explorer 7.0 or higher.
 | Note: You must be logged into IMPAX as an administrator to access the Service Portal. |
To log into the Service Portal
Open a web browser.
In the address field, type http://application_server/portal/
where application_server is the IP address or full qualified domain name of the Application Server where the Service Portal is installed.
Type the IMPAX administrator user name and password.
The password is case-sensitive. If you cannot log in, check whether Caps Lock is enabled on your keyboard.
From the Domain list, select the domain to log into.
Click Log-in.
From the Service Portal's home page, you can monitor the health of the IMPAX system, and view, install, activate, and manage licenses.