IMPAX 6.5.1 Client Knowledge Base: Extended > Troubleshooting IMPAX Client > Troubleshooting: Study information

Troubleshooting: Cannot add voice comments

Issue

I record a voice comment and try to save it but the Save button is disabled.

Details

If IMPAX cannot find the correct drivers for your operating system to do audio recordings, voice comments cannot be saved.

Solution

Ensure you have the correct drivers for your operating system.


Topic number: 131146

Applies to: IMPAX 6.5.1 Client Knowledge Base