Troubleshooting: Patient context has become out of sync

Issue

The patient context between the IMPAX Client and an integrated product has become out of sync.

Details

When the IMPAX Client crashes, synchronization of patient context between the Client and an integrated product is lost. Examples of integrated products include:

• IMPAX Clinical Application Tools such as IMPAX Volume Viewing, IMPAX OrthoGon, IMPAX PET-CT Viewing, and so on

• Oasis for IMPAX

• iNtuition for IMPAX

• Siemens Syngo.via

• OrthoView for IMPAX

• Agfa Orthopaedic Tools

• Voxar

• Medis IMPAX X-Ray Angio Analysis

• IMPAX TomTec ImageArena

Solution

To re-synchronize patient context, restart all integrated products.