Troubleshooting: Problems when saving a dictation

Issue

When saving a dictation, I get the following warning:

Saving of the report has failed. Do you want to retry?

Details

This error usually indicates a network issue. Additional information is written to the Client error log:

ERROR 2009-09-23 10:08:05,476 [MainThread] AgfaHC.Web.Services.Proxy.SoapProxyBase [] - Error calling web service 
EditReportAndDictation at https://ske10impapp.sthf.no/AgfaHC.Ris.Web.Services/QDocSignoffWebService.asmx
Parameter #1
<int>997236</int>
Parameter #2
<string>NL</string>
[...............................................]
ERROR 2009-09-23 10:08:05,476 [MainThread] TaskDataStore [] - EditReportAndDictation
Exception: AgfaHC.Web.Services.Proxy.SoapProxyBaseException
Message: The operation has timed-out.
Source: System.Web.Services
at AgfaHC.Web.Services.Proxy.SoapProxyBase.Invoke(String methodName, Object[] parameters)
at AgfaHC.Ris.Web.Services.Proxy.SignoffService.EditReportAndDictation(Int32 ReportKey, String NewReportStatus, 
Int32 ReviewerKey, ReportDetailsContainerReportBody ReportBody, DictationInfo DictationInfo, String NewDictationStatus, 
String WorkStation, String Application, String LastChangeDateTime, Boolean IsPreliminary, Boolean signOffDictationPutToOutOfSync)
at AgfaHC.TextArea.TaskDataStore.EditReportAndDictation(Int32 reportKey, String newReportStatus, Int32 reviewerKey, ReportDetailsContainerReportBody reportBody, 
DictationInfo dictationInfo, String newDictationStatus, String workstation, String application, String LastChangeDateTime, 
Boolean isPreliminary, Boolean signOffDictationPutToOutOfSync)

Solution

Check the network settings for the Client machine such as network cards, network performance, and so on.