IMPAX 6.5.1 Application Server Knowledge Base > Troubleshooting IMPAX Application Server > Troubleshooting: Licensing and logging in

Troubleshooting: No license available

Issue

When I try to log into the IMPAX Client, I get the message No license available.

Details

This error message may have two possible causes:

Solution

Solution #1: Demo license has been assigned to a role

  1. Request a new license for the role, using the correct MAC address, through licensekey@agfa.com.

Solution #2: All licenses currently being used

  1. Release all the licenses from user roles.


See also


Topic number: 11276

Applies to: IMPAX 6.5.1 Application Server Knowledge Base